Ghana's dominant health care provider, the Ghana Health Service, has been promoting quality initiatives in public hospitals since the mid-1990s without appreciable effect on perceived quality. This work is a case study of two district hospitals with the aim of gaining an insight into why perceived quality in Ghanaian public hospitals remains low despite these initiatives. The literature recognizes patients' perceptions as a measure of quality. Perceptions in turn are based on expectations, hence the need to identify patients' expectations and work towards meeting them. Patient expectations are many, varied and changing but can be broadly categorised into staff- patient relationship, hospital-patient relationship and non-relationship expectations. The study found that there were differences between patients and health workers not about what constitute patient expectations, but about whether or not those expectations were being met. Short-term and long- term recommendations are offered for improving quality as measured by patients' perceptions.
Health care quality initiatives in Ghana. a case study of two district hospitals in Ghana
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Книга по Требованию
Preventing serious deseases
Wha o do o preve serious deseases.Well, i may sou d improbable, bu eve i he ce ury of high ech ologies preve i g deseases is s ill ac ual. hough i our ime he huma i y has overcome such creepy deseases as plague, lues, leprosy a d fever, a he same ime some ew very serious deseases have appeared. AIDS, ca cer a d hear deseases sweep away more a d more lives. he drug addic io , alcoholism a d bad ecology cause da gerous deseases oo. So wha o do o preve desease? Firs , you should ake care of your heal h, because o o e else ca do ha for you. Wha does i mea . Avoid bad habi s like smoki g, hard dri ki g a d of course usi g drugs. Keep hygie e regula io s a d ha will solve half a problem. A o her hi g is solvi g ecological problems. Reduci g he air, soil a d wa er pullu io will co siderably decrease he amou of deseases, i duced by ha fac ors. Solvi g hese problems dema ds ha i should be suppor ed by appropria e educa io al programs. People should lear abou all ha fac s, ha have a y effec o heir heal h. Of course ha de ermi es he impor a ce of he gover me al role. he s a e should also provide people wi h Heal h service. Public hospi als rea people i case of emerge cy free of charge a d doc ors also war people abou harmful fac ors – i 's much easier o preve desease ha o rea i .
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